Last updated: 2 September 2026
1. About these terms
This website is operated by Sky Ability Pty Ltd (ABN 74 686 794 794), referred to in these terms as “Sky Ability”, “we”, “us” or “our”. By accessing or using this website, you agree to these Website Terms of Use. If you do not agree, please do not use the website.
2. Website information is general
Information on this website is provided for general information about Sky Ability and our services. It is not individual clinical, psychological, medical, legal, financial, funding or emergency advice, and it should not be relied on as a substitute for advice suited to your circumstances.
Information about a service does not mean that the service is suitable for every person. Suitability is considered through referral review, consultation and, where appropriate, professional assessment.
3. Emergencies and urgent support
Sky Ability is not an emergency or crisis service. If there is an immediate risk of harm or danger, call Triple Zero (000) or attend the nearest hospital emergency department.
4. Enquiries, referrals and intake forms
Sending an enquiry or submitting an intake or referral form does not create a practitioner–client relationship and does not guarantee acceptance, availability, NDIS funding or commencement of services. We may need further information before deciding whether we can provide an appropriate service.
Services commence only after the relevant parties have completed the required consent, intake and service-agreement arrangements. Any service agreement applying to your care will operate separately from these website terms and will take priority in relation to the delivery of those services.
5. NDIS information and pricing
References to the NDIS, funding categories and support arrangements are general and may change. Eligibility, plan funding and whether a support can be claimed are determined under applicable NDIS requirements and the participant’s circumstances. Current official NDIS information takes precedence over general information on this website.
Where NDIS pricing arrangements apply, fees and claiming will be addressed in the applicable service agreement and in accordance with the current NDIS pricing arrangements and requirements.
6. Accuracy and website availability
We take reasonable care to keep website information accurate and current. However, information may become outdated and the website may occasionally be unavailable, interrupted or contain errors. We may update, remove or change website content without notice.
7. Third-party websites and forms
This website may link to or embed services operated by third parties, including Splose and official government websites. We do not control those services and are not responsible for their availability or content. Their own terms and privacy practices apply when you use them.
8. Privacy
Our handling of personal information submitted through this website is described in our Privacy Policy. Please do not send urgent or emergency information through website forms or ordinary email.
9. Acceptable use
You must not use this website to:
- break any applicable law or infringe another person’s rights;
- submit information that is knowingly false, misleading or unlawful;
- interfere with the website’s security, operation or availability;
- introduce malicious software or attempt unauthorised access; or
- collect or misuse information about other website users.
10. Intellectual property
Unless otherwise stated, website text, design, graphics and Sky Ability branding are owned by or licensed to Sky Ability and are protected by intellectual-property laws. You may view, download or print reasonable extracts for personal, non-commercial use. Other reproduction, modification, publication or commercial use requires prior written permission, except where the law permits it.
Third-party names, logos and trade marks remain the property of their respective owners.
11. Liability and consumer rights
To the extent permitted by law, Sky Ability is not liable for loss arising solely from reliance on general website information, use of third-party websites, or temporary interruption of this website. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.
12. Changes to these terms
We may update these terms when our website, services or legal obligations change. The updated terms apply from the “Last updated” date shown above.
13. Applicable law
These terms are governed by the laws applying in Australia. Any mandatory rights available to you under Commonwealth, state or territory law continue to apply.
14. Contact
Questions about these terms may be sent to info@skyability.com.au or raised by calling 0452 145 887.